Dear Customer, we hope you and your family are well. We are experiencing a serious pandemic for the first time in our working lives. We are all concerned for the health and wellbeing of our closest ones, friends and colleagues. And we hope the pandemic will soon be defeated. In the meantime, let’s make sure we take care of each other!
I wanted to reach out to you to tell that VTT continues its work as normally as possible despite the circumstances. We are of course worried about the implications of the virus, but we are doing our best to mitigate the situation. Our project work continues and our research facilities are operational.
During these unusual times, we have two important priorities at VTT. Our number one priority is to protect the people working at VTT, at our customer companies and at our partners. Nothing can replace human lives.
Secondly, we do our utmost to honour our commitments and deliveries to our customers. Your business is under a lot of stress, and we do not want to add more troubles to your plate. We do our best to maintain our quality and minimize any delays that the virus might introduce. And we will work together with your teams to ensure that your goals are reached as undisturbed as possible. Our passion is to work to develop new business, products and services for you.
We want to make sure our employees, customers and partners are safe, and have taken measures to prevent and slow down the spread of the virus. Therefore, we, like others, have changed all in-person events and visits into online encounters. We are committed to cooperating actively via remote meetings, virtual events, email and phone. Maybe we can now even learn better and more efficient habits to collaborate and work together through digital means.
History has shown that the most innovative work is done under the most stressing and uncommon circumstances. Now is a great opportunity for out-of-the-box thinking, innovating beyond the obvious and realizing the impossible. One beautiful day the pandemic will be over and we all want to be in great shape then.
I am certain that we will overcome these challenging times together. So please reach out and let us know how we can help and continue our great cooperation!
President & CEO