Sign In

Business network management



Our business network management methods and tools help customers analyse the current state and development needs in their networks and broader business ecosystems. For instance, a visual network picture supports discussions and joint development in the business network, showing the actors and connections, e.g. the exchange of goods, services and knowledge between parties.

In the bcurrent networked business environment, the success of a single firm is dependent on its capabilities to collaborate with its suppliers, customers and other stakeholders. Successful implementation of open and networked collaboration models offers several benefits to our customers as well as customers' customers; it increases revenues and growth and creates new business opportunities. Business network management tools support network orchestration and enable the commitment of all actors within business ecosystems and networks.

More information (in Finnish) also from

Research and design of business networks and ecosystems within different industries

We acquire beneficial customer and partner insight for our customers, facilitate the building of business relationships and help companies find new partners. As a result, the companies are better able to integrate the competences of their network members in order to provide customer-specific solutions.

Open and networked innovation has recently been one of the most significant research areas and in the next sheet mentioned case reference from the Networked Innovation (NI)- project is a good example of practical results in this area. 

Regarding the management of service networks, we have published a workbook (In Finnish), Palveluverkoston kehittämisen työkirja, as well as summarizing the results of our study in several blogposts

Furthermore, we have been exploring swarms and ecosystems in collaboration in a multidisciplinary project in order to find new approaches for quicker networking (for results, see:

Exploring further collaboration opportunities

We are actively developing our own competences as well as long-term collaboration models, and have for instance launched the General Finland Initiative to boost a business ecosystem of SME companies targeting new international markets. The For industry- programme and "pk-lähdöt" are other important examples of our resources for business network development.

Teknologiateollisuus ry, Tekes, FIMECC Oy, Teknisen kaupan litto ry, and Suomen Kuntaliitto are our key partners within this research area. Business network management tools have been applied in companies and networks operating in the technical trades, automation, mechanical engineering, manufacturing, the well-being, trade, consultancy (KIBS), construction and real-estate, and public organisations. ​

Customer: Defour Oy

Project: Networked Innovation (NI)- company group project (01/2012-08/2013). Defour Oy, Medilaser Oy, Medisize Oy, Tampereen Lääkärikeskus Oy Koskiklinikka and Tamlink Oy participated to the NI- project, which was funded by Tekes. At the participating companies the goal of the NI- project was to develop their capabilities in the successful management of the border-crossing innovation with other companies, research institutes, innovation communities and public actors. VTT’s researchers supported the development work.

Challenge: Defour’s goal was to offer seamless R&D services to different end-customers from an idea to a product. The end-customers’ R&D projects require: integration of knowledge within network, commitment of all network actors, methods to describe together the concept of network’s solution both to end customer and to other network actors. Solution: Configuration of networked operation model in order to support different R&D services. Definition of network level joint service process. Implementation of new tools for describing the functionalities of the product concept and for analysing its’ dependability. Description of the network actor’s different roles (strategic partners, key suppliers, and sub-contractors). Creation of key criteria to evaluation of different network actors.


  • Finding new methods and tools appropriate for SME’s to manage network’s joint integrated solutions
  • Improving efficiency R&D process by implementing new ways to describe the functionalities of the product concept and configuring network’s shared understanding about the solution to be developed
  • Offering more suitable, seamless, and transparently integrated solutions to network’s end customers from idea to manufacturing