Customer: Metso Automation
Understanding and communicating the value of provided maintenance services to the client.
System dynamic model for estimating the added value of maintenance services, and acting as a communication tool between Metso and its customers.
Better understanding of customer's business and added value of services.
Comparison of different kind of industrial services and their added value.
Formulation of robust policies by locating critical areas of service systems.
Improved pricing and value propositions.