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Simulation model estimates the added value of services


Customer: Metso Automation


Understanding and communicating the value of provided maintenance services to the client.


System dynamic model for estimating the added value of maintenance services, and acting as a communication tool between Metso and its customers.

  • Better understanding of customer's business and added value of services.
  • Comparison of different kind of industrial services and their added value.
  • Formulation of robust policies by locating critical areas of service systems.
  • Improved pricing and value propositions.