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Industrial service business


Key to growth


​Provide customers with better services and enabling technologies

More and more companies are investing in industrial services. They are creating and pursuing new business opportunities, transforming themselves into customer-centric service organisations.

Whether you are seeking profitable growth through the development of a service offering, or plan to extend your service offering in order to harness emerging opportunities, we can help. VTT aids customers in developing value-based asset management and lifecycle services, and helps end users to increase productivity.

Increasing the pace of industrial services innovation

VTT increases the pace of innovation by leveraging technology to develop service business offerings. The tools we use include user experience-driven service design, asset management expertise, and lifecycle services. We collaborate with you in developing unique solutions to fulfil your customers' demanding expectations. We recognise that successful companies will be those that provide a service platform and suite of services appropriate to the new industrial ecosystem value chain.

Make the leap to strategic services & intelligent decision-making

Internet use in industrial processes enables machine-to-machine communication, quick responses and scalable, dynamic services. Its use will radically restructure value networks and enable long-term profitable growth for your business.

The next step in industrial services design involves a systematic approach that takes us from machine to humans, organisations and networks, from data to intelligent decision-making support, and from scattered services to strategically oriented service portfolios. 

Leverage VTT for the next step in service business development

VTT experts take a systematic approach to new service business development. We know how to build a state-of-the-art suite of industrial services and are well acquainted with emerging trends. Our strong technological competences help accelerate the shift from conceptual and process models to prototypes, proof of concepts, tests and pilots. We can also enable lean and fail-fast types of development.

Thanks to our expertise, which is both deep and broad, we can tailor our work to precisely support your needs. We can provide you with advance notice of new opportunities, help you to renew your business model, co-develop service concepts and complex processes, as well as assess and develop your service culture and management style – both at single company and value chain levels. In all of this, we leverage our strong technology expertise.​

Tel.+358 20 722 7070
Opening hours Mon - Fri 9:00 - 11:00 and 12:00 - 15:00, UTC +3 time zone


P.O. Box 1000, FI-02044 VTT, Finland
Tel. exchange +358 20 722 111
Opening hours Mon - Fri 8:00 - 16:30,
UTC +3 time zone

Tel. +358 20 722 7070
Opening hours Mon - Fri 9:00 - 11:00 and 12:00 - 15:00,
UTC +3 time zone